Last Updated: 21 February 2025
At Timeo-Performance, we value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or apply for job opportunities through us.
By engaging with Timeo-Performance’s recruitment services and website (www.timeo-performance.com), you consent to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.
1. Collection of Personal Data
1.1. Personal Data We Collect
We collect personal data that is necessary for recruitment and placement services, including:
- Identification details: Name, email address, phone number, nationality, work eligibility status.
- Employment & education details: CV, job history, skills, qualifications, certifications, references.
- Other relevant details: Preferences, motivations, salary expectations, professional aspirations.
1.2. Additional Data Collection
We may collect additional data during our recruitment process, including:
- Information from referees or previous employers you have provided.
- Results of background checks or assessments (if required).
- Work pass application details (where applicable).
We do not collect full NRIC, passport numbers, or full home addresses in compliance with PDPA regulations. Please ensure your CV does not contain these details.
1.3. Sensitive Data
Where applicable, we may collect sensitive personal data (e.g., medical information for work placement), but only with your explicit consent or where required by law.
2. Use of Personal Data
We will only use your personal data for legitimate purposes, including:
- Job Matching & Recruitment: Evaluating and matching your profile with potential job opportunities.
- Career Development: Informing you about relevant job openings, career advice, and training programs.
- Employer Services: Sharing your data with prospective employers for placement and interview purposes.
- Compliance & Legal Obligations: Ensuring compliance with Singapore employment and data protection laws.
- Communication & Updates: Contacting you regarding application status, career opportunities, or service updates.
We will seek your consent before submitting your profile to an employer or third party for recruitment purposes.
3. Disclosure of Personal Data
Timeo-Performance will only disclose your personal data under the following circumstances:
- To prospective employers & clients seeking suitable candidates.
- To our internal recruitment consultants managing placements.
- To third-party service providers (e.g., background check companies, cloud storage providers) strictly for operational purposes.
- To regulatory authorities if required by law or in response to lawful requests.
We will not sell, rent, or disclose your personal data for marketing purposes without your explicit consent.
4. Retention & Deletion of Personal Data
4.1. Retention Period
- Your data will be retained for up to 2 years from your last interaction with us unless required for legal or compliance purposes.
- If you are successfully placed in a job, we may retain your data for a longer period as required by employment laws.
4.2. Deletion Requests
You can request deletion of your data by contacting us at contact@timeo-performance.com (subject line: “Personal Data Deletion”).
We will take reasonable steps to remove your data unless retention is required by law.
5. Data Security & Overseas Transfers
5.1. How We Protect Your Data
We take all reasonable steps to protect your data, including:
- Secure storage on encrypted servers.
- Regular security reviews to prevent unauthorized access.
5.2. Overseas Transfers
If we need to transfer your data outside Singapore (e.g., to global employers or cloud storage providers), we will ensure that:
- The recipient country has comparable data protection standards.
- Appropriate safeguards (e.g., contractual clauses) are in place.
6. Use of Cookies & Tracking Technologies
6.1. What Are Cookies?
Cookies are small data files stored on your device that help us:
- Analyze website traffic and improve user experience.
- Track general user behavior (without personally identifying you).
6.2. Your Cookie Choices
- You can disable cookies in your browser settings, but this may limit your website experience.
- We do not use cookies to track personal activities across third-party sites.
7. Access, Correction, and Withdrawal of Consent
7.1. Access & Correction of Personal Data
You have the right to:
- Request a copy of your personal data.
- Correct any inaccuracies in your information.
To do so, contact us at contact@timeo-performance.com (subject: “Personal Data Access Request”).
7.2. Withdrawing Consent
You may withdraw consent to data collection at any time by contacting us.
Please note that withdrawal may affect our ability to assist you in job placement.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy policies. We encourage you to read their terms before sharing any data.
9. Data Protection Officer (DPO) & Contact Information
We take data protection seriously. If you have concerns or inquiries about our data handling practices, you may contact:
📧 Data Protection Officer (DPO)
✉ Email: karen@timeo-performance.com
📍 Address: Timeo-Performance, 138 Market Street, CapitaGreen 24-01 S(048946)
If you have a complaint regarding data protection, we will investigate and respond within 30 days.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the latest update date displayed at the top.
By continuing to engage with our services, you acknowledge and accept the updated terms.
