Our client, a leading financial services company, leader in rewards, recognition and loyalty programs is currently hiring a new Account Director
to manage and lead their clients’ loyalty and CRM programs and support the business development of new solutions in the APAC region.
Reports Directly to: COO South East Asia
As Account Director CRM, you will be responsible for leading and coordinating the day-to-day account servicing and marketing efforts. You will be in charge to develop strategic loyalty engagement campaigns from start to completion for key accounts.
• Lead and Manage a CRM Account team
• Manage marketing campaigns and promotions and design program development proposals
• Develop Data driven marketing actions through cross channel media
• Manage budget, maintain program growth and quality of deliverables
• Prepare program reports and performance
• Manage Client Relationship of existing and new accounts
• Lead and support the business development of new products in the region
Skills & Requirements
• Bachelor’s degree in Marketing or Business Management
• More than 10 years of work experience and a minimum of 5 years of relevant experience in CRM in retail industry (Retail, Fashion, Luxury & Cosmetics)
• Experience in the agency side and/or client side
• Prior experience in Singapore and/or South East Asia is a must
• Experience in CRM tools
• Previous team management experience
• Passionate about new technologies and marketing
• Positive attitude and ability to work with minimal supervision.
• Strong client service skills, problem-solving, energetic, performance driven with excellent communication and interpersonal skills.
For more information about this role, please contact Aurelie at: firstname.lastname@example.org
Kindly take note that only shortlisted candidates will be notified. We thank you for your understanding.
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